At NuIQ, we are committed to respecting your online privacy. We recognize the need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us while using our product, NuIQ, and its features, including Q Notes, Q Forms, and Q Coach.
We collect personal identifying information such as your username, name, and email when you create an account with us or contact us directly. We also keep general logs of activity like the amounts of our services used. Non-personal information, such as your IP address, browser type, and usage data, may be collected when you access NuIQ.
We use the collected information to provide, maintain, and improve NuIQ and its features, to respond to your inquiries and support requests, and to communicate with you about updates, promotions, and news. We analyze user behavior and trends to improve our services.
Q Notes and Q Forms are processed in a secure manner and encrypted. No data pertaining to the content of notes or forms is kept - transcripts, summaries, notes, etc. are deleted after each session. Chat data in Q Coach is encrypted and can only be seen by the participants. An encrypted history is kept to allow the coach to learn about the user to better assist them. This data cannot be accessed by NuIQ employees.
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
We use Google Analytics to help us understand how our customers use NuIQ. The data collected includes site traffic and usage patterns, which helps us to improve our service and enhance user experience.
We may use the email address you provide to us for marketing purposes. If at any time you wish to stop receiving marketing emails from us, or if you would prefer that we do not use your email address for marketing purposes, please notify us by sending an email to firstname.lastname@example.org